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Product
The Flagship Home Depot Store. The success of Home Depot core stores has fueled the company’s growth. At the end of fiscal 2003, the $64.8 billion company operated 1,508 stores in the United States, 102 in 8 Canadian provinces, 18 in Mexico, and 8 in Puerto Rico. Averaging 108,000 square feet with 35,000 different kinds of products, a new Home Depot store opens approximately every 43 hours.
The company strives to keep stores neighborhood friendly because every customer and each community has distinct, unique needs. A new urban format serves in-town customers, offering products and services in a compact store with a merchandise mix focused on local needs.
Proprietary and exclusive brands like Hampton Bay® fans and lighting, BEHR Premium Plus® paint, Ralph Lauren® paint, John Deere® lawn and garden equipment, Thomasville® cabinetry, and Husky® and RIDGID® tools create customer loyalty at values that competitors cannot match. The in-store appliance showroom also features General Electric® and Maytag® products.
Other services and products include:
• A design center staffed by professional designers who offer free in-store consultations, including computer-assisted kitchen and bath design
• Tool and Equipment Rental Centers in more than 800 stores for those who want to try before they buy
• Load ‘N Go™ truck rental to bring merchandise home
• More than 250,000 products available through special order
• A Commercial Desk staffed with associates whose top priority is to help get the job done on time and on budget
• The Home Depot At-Home Services® installation for the kitchen and bath, flooring, roofing and siding, among others, for customers who would rather have someone else do the work EXPO® Design Center. Home Depot operated 54 EXPO Design Center stores in major markets in 17 states at the end of fiscal 2003. The one-stop interior design wonderland offers full design and installation services as well as leading-edge products for the whole house.
The Home Depot SupplySM. With four U.S. locations, The Home Depot Supply serves professional contractors and builders with job-lot quantities, delivery, and will-call. The Home Depot Landscape SupplySM. Eleven stores in the Atlanta and Dallas markets cater to the pro customer and do-it-yourselfer with interior plants, chemicals, irrigation supplies, trees, shrubs, and tool rental services.
The Home Depot Floor Store. Appealing both to professional flooring contractors and the do-it-yourselfer, two locations feature a showroom and warehouse with a focus on special-order items, delivery, and installation.
Maintenance Warehouse®. The company supplies maintenance, repair, and operations products to owners and managers of multi-unit housing, hospitality, educational, and commercial properties, healthcare providers, and government installations.
The Home Depot Commercial Direct. The company supplies repair and operations products to facility maintenance professionals, property owners, and property managers in Canada.
Your “Other” Warehouse (YOW)®. One of the country’s premier plumbing distributors, YOW focuses on special orders, with a wide variety of faucets and plumbing fixtures, door hardware, designer lighting, and ceiling fans.
Builder Solutions Group. Tapping into the residential homebuilders market, Builder Solutions Group coordinates the complete supply chain for flooring, window coverings, and countertops, from product selection through installation.
Georgia Lighting®. Decorative lighting fixtures, supplies, accents, and accessories are offered for commercial and retail customers in Georgia locations.
Apex Supply®. A wholesale distributor of plumbing, HVAC, industrial pipe, valves and fittings, and appliances, the company has made expansion of sales in programs like Trane® HVAC product sales possible. Apex serves residential and commercial plumbing and heating contractors, industrial customers, residential builders, and mechanical contractors in the Southeast.
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