Market
Barnes & Noble is the world’s largest bookseller, employing 48,000 booksellers in more than 840 stores in 49 states and the District of Columbia. The company offers the world’s largest selection of books, with titles from more than 50,000 publisher imprints, including thousands of small, independent publishers and university presses. Barnes & Noble conducts its e-commerce business through Barnes & Noble.com (www.bn.com).
Leonard Riggio, the founder and chairman of Barnes & Noble, has written in the company’s mission statement, “We will not only listen to our customers, but also embrace the idea that the company is in their service.” The success of Barnes and Noble is a direct result of this commitment to customers, its extraordinary selection of books, a passion for bookselling, and the ability to consistently deliver on its promise of quality products at affordable prices.
